1. Introduction

Spanly ("we", "our", "us") operates the Spanly platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information you provide directly, including:

Account information (name, email address, organization)
Billing information (processed securely via Stripe)
Communications you send to us (support requests, feedback)

We also collect telemetry data transmitted by the Spanly SDK from your MCP servers, which may include request/response metadata, timing data, error information, and tool/prompt/resource usage patterns.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities

4. Data Retention

Telemetry data is retained according to your plan's data retention period (14 days, 90 days, or 1 year). Account information is retained for as long as your account is active. You may request deletion of your data at any time by contacting us.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. All data in transit is encrypted using TLS. Data at rest is encrypted using industry-standard encryption.

6. Third-Party Services

We use third-party services for payment processing (Stripe) and infrastructure hosting. These providers have their own privacy policies governing the use of your information.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@spanly.com.